Terms of Use & Privacy Policy

Please carefully review the following terms of use before using our services, as your use and acceptance of the same are subject to these terms:

By subscribing to or using any of our services, you agree to have read, understood, and agreed to our terms of use, regardless of how you subscribe to or use the services.

In these terms, references to ‘You’ shall mean ‘User’ accessing and using the Website, its contents, and using the Services offered through the Website, ‘Service Providers’ means ‘independent third-party service providers’, and ‘We’, ‘Us’ and ‘Our’ shall mean ‘Sufiza Lifestyle’.

We disclaim all warranties or conditions, whether expressed or implied (including, without limitation, implied warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction only in the courts of Lucknow (formerly New Delhi), India.

At our sole discretion, we reserve the right to accept or reject a user from registering on the website without giving any reason.

Your Acceptance while Placing an Order:

When you place an order on our website, www.sufiza.com, you acknowledge and agree to the following terms:

You are legally capable of entering into a contractual agreement with Sufiza Lifestyle.

You are of legal age, considered an adult according to the laws of your city, or at least 18 years old.

You reside in a country where we offer our services.

Privacy and Confidentiality of Information:

This website takes user privacy very seriously and is committed to protecting it.

Users visiting this website provide their personal details at their own discretion and risk. However, under the Privacy Protection Bill (2013), this information is kept confidential and stored until it is no longer needed.

Sufiza Lifestyle does not share information about your visits to our website or any personal information that you provide (such as your name, address, e-mail ID, or phone number) with outside sources. Sufiza Lifestyle does not provide any personal information to advertisers or for other marketing and promotional purposes that could be used to identify you (such as your password, credit card number, or bank account number).

Sufiza Lifestyle will not use your information without your permission and will provide you with the means to manage and control the information you have provided. However, Sufiza Lifestyle may access your personal details to provide you with assistance in resolving any issues.

Contract Formation Guideline:

After placing an order on our website, www.sufiza.com, you will receive an acknowledgment email at your registered e-mail ID confirming that we have received your order. Please note that this email is auto-generated and does not mean that we have accepted your order. Your order is subject to our acceptance, and we will confirm our acceptance by sending you another email confirming the dispatch of the product.

The contract between us will be considered valid only when you receive an email from us about the dispatch of the product. Please note that all communication will take place through electronic media. For pre-paid orders, we will not process your order until we receive payment. For COD orders, we will not process your order until we receive and confirm a call from you. We reserve the right to refuse any order placed by you for any reason before entering into a contract. When placing an order, you confirm that all details provided by you to us are accurate and true. For pre-paid orders, you also confirm that you are an authorized user of the credit or debit card used for the transaction. For COD orders, you confirm that you have sufficient funds to pay the bill. If someone else uses your identity to place an order with us, you must inform us before entering into a contract.

Price and Payment: 

The checkout page on our website displays the payable price for your order, excluding any applicable delivery charges.

We accept payment through modes of payment that are acceptable on our website as chosen by you. For pre-paid orders, we dispatch your order only after receiving a successful transaction notification for the full payment of the order.

We reserve the right to change the prices of the products without any prior notice, but such changes will not be applicable to orders that have already been accepted by us. While we make every effort to ensure the accuracy of product pricing on our site, it is possible that some products may be priced incorrectly due to unintentional errors. We take care to verify the price of the order before dispatch, and in case of any discrepancy, we will notify you.

Please note that we have the right to cancel any order before or after dispatch if it has been placed for a product that has been incorrectly priced on our website. However, if the pricing error is obvious or could have been reasonably recognized by you as a mispricing, we are not bound to fulfill the order.

Rights and Obligations Transfer Corresponding to Contract:

The contract between you and Sufiza Lifestyle is binding and can be passed on to our respective successors.
You are not authorized to transfer, assign, charge or dispose of a contract, or any of your rights or obligations under the contract without our prior written consent.
We reserve the right to transfer, assign, charge, subcontract, or dispose of a contract, or any of our rights or obligations under the contract, at any time during the term of the contract.

Delay in Services Due to Unforeseen Circumstances:

We shall not be held responsible for any delay or failure in delivering the product or service caused by unforeseeable events that are beyond our control, such as strikes, lockouts, accidents, natural calamities, or any other event deemed as an Act of God (Force Majeure Event).

In the event of a Force Majeure Event, our performance under any contract shall be deemed suspended for the period that the event continues, and we will be granted an extension of time for the duration of that period. We will make every reasonable effort to bring the Force Majeure Event to an end or to find a solution that would allow us to fulfill our obligations under the contract, despite the occurrence of the Force Majeure Event.

Service Unavailability:

Sufiza Lifestyle has the sole right to suspend or cancel the service if any technical problems, such as computer viruses or bugs, affect the security or proper functioning of the service. Sufiza Lifestyle may also refuse the service to anyone before entering into a binding contract, at its discretion. Our Privacy Policy may be subject to change, but we will not reduce your rights without your explicit consent.